Privacy Policy

At Seneca Niagara Resort Casino (collectively referred to as "we" or "us"), we are committed to protecting your personal data and maintaining trust with you through the services provided on our website, mobile application, and casino premises.

Collection of Personal Data

We collect various types of information from our users, including but not limited to:

Contact details (name, email address, phone number)
Demographic data (age, location)
Preference data (game preferences, promotional interests)

This personal data is collected through various means such as account sign-up forms, online surveys, and gaming activity tracking.

Data Usage

We may use your personal data for the following purposes:

To provide you with services offered on our website or casino premises
To send you promotions, updates, and news about our services
For account management and maintenance purposes
To personalize your experience based on your preferences

Sharing of Personal Data

Your personal data may be shared with third-party service providers who assist us in delivering the following:

Online gaming functionality
Customer support services
Promotional content delivery
Compliance with regulatory requirements

We ensure that all these parties adhere to our high standards for protecting user data.

Security Measures

To safeguard your information, we employ various security protocols including:

256-bit SSL encryption (TLS 1.3)
PCI DSS Level 1 compliance
End-to-end encryption of personal data storage
Multi-factor authentication

These measures are regularly reviewed and updated to ensure the highest standards for protecting user data.

User Rights

You have certain rights in relation to your personal data, including:

The right to access and correct your information
The right to withdraw consent at any time
The right to be forgotten (subject to applicable laws)

To exercise these rights or inquire about our policies further, please contact us through our dedicated support channels.

Children's Data

We take the protection of children seriously. Our services are intended for individuals aged 19 and above. Users under this age should not provide any personal data on our platform. We may verify users' ages at any time to ensure compliance with this policy.

Changes to This Policy

This Privacy Policy is subject to change, without prior notice. Any changes will be effective upon posting on our website or notification through our support channels.

By continuing to use our services, you acknowledge your understanding of and consent to this privacy policy.

If we decide to make any material changes to the way in which we handle personally identifiable information that we collect from users, those changes will only apply prospectively.